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General terms, conditions and prices 

Important information for customers from Turkey and the Middle East

  1. 100% advance payment; prices are net of taxes and do not include shipment costs
  2. Please note that we do not provide any ATR document (applicable for TR customers only)
  3. Shipment upon receipt of the payment: 2-3 working days (products in stock), 7-8 working days (products out-of-stock)
  4. We accept only bank transfers (wire/telegraphic); customers need to cover any related bank charges / fees - SWIFT message, Field 71A reads: OUR not SHA)
  5. Applicable Incoterms: ExW or CPT (in both cases the customers bear related shipment costs and local taxes)
  6. Export standard procedure: "ship to address" must be outside the EU

Important information for customers from Russia, Commonwealth of Independent States and Georgia

  1. 100% advance payment required; prices are net of taxes and do not include shipment costs;
  2. Order's shipment upon receipt of the payment: 2-3 working days (products in stock), 7-8  working days (products out-of-stock);
  3. Only bank transfer (wire/telegraphic) payments are accepted
  4. Shipments according to Incoterms rules ExW or CPT (in both cases the customers bear local taxes)
  5. Export procedure examples and their implications on applicable VAT rates:
  •     Non-EU customer and "ship to" address out of the EU  - VAT 0%
  •     Non-EU customer and  "ship to" address in the EU - VAT 23%
  •     EU customer  (with a valid EU VAT number) and "ship to" address out of the EU - VAT 0%
  •     EU customer  (with no valid EU VAT number) and  "ship to" address out of the EU - VAT 23%
  •     EU customer  (with a valid EU VAT number) and "ship to" address in the EU - VAT 0%
  •     EU customer  (with no valid EU VAT number) and  "ship to" address in the EU - VAT 23%

All customers who wish to receive a pro forma invoice, are kindly requested to fill in a dedicated pro forma order form that can be found under the following link "PO webpage"